Friday, January 13, 2017

Formal Self-Introduction Email

To: Brad Blackstone
From: M Charmaine Malini
Date: 17 January 2017
Subject: An Introduction of Myself

Dear Mr Blackstone,

My name is Charmaine, and I would like to take this opportunity to formally introduce myself. I am currently an undergraduate pursuing a Bachelor Degree in Hospitality Business with Honours at the Singapore Institute of Technology (SIT). Before this, I graduated from Raffles Institution where I completed my tertiary education. I would describe myself as someone who is cheerful, energetic, and persistent which is demonstrated through my active involvement in netball.

Having played netball for 10 years, I was given many opportunities to lead the team. The role as vice-captain has taught me to be a team player, by listening, compromising and being open to others’ opinions. I believe that this set of skills obtained is highly applicable to the hospitality industry. Being able to apply what I have learnt throughout the years will potentially help me along the way when it comes to dealing with different circumstances. Communication plays an essential role in allowing teams to progress forward together. In my opinion, being in a team sport teaches one to question, to listen and to come to a compromise. Hence, netball has taught me that as a leader and team player once, communication is important for all to have a common understanding to achieve the desired goal together. Without proper communication, misunderstandings can occur.

In addition to my experience in netball, I also had the opportunity to intern at The Ritz-Carlton, Millenia Singapore as a guest relations officer (GRO). As I did not have any prior experience in the hospitality industry, it was indeed an eye-opening experience for me. During this time, I was exposed to the frontline operations, where I got to learn the ropes of performing check-ins as well as handling guests’ enquiries. While it was always important for me to create good first impressions, I learnt that all forms of communication are important -- verbal, nonverbal, etc. 


My various experiences have indeed honed my communication skills in dealing with teams as well as guests. Flexibility is a key aspect in this industry, especially since the customers we deal with differ daily. Although adaptation is important, I hope to be able to continue improving myself in learning how to adjust my communication skills accordingly. I also hope to improve my communication skills while multi-tasking. 

I hope that this introduction gives you a better understanding of my thoughts on communication, and I look forward to learning more from you! 

Thank you and have a great day ahead! 

Best regards, 
M Charmaine Malini 

REVISED 10 FEB 2017 

Commented: Eline, Simin 
Seen: Darren, Eline, Simin, Shufang, Kieman, Huiting

7 comments:

  1. Dear Charmaine,

    This self-introduction email has indeed allowed us to know you better. I have always admired your command of English language and the confidence that you have shown in public speaking.

    Looking forward to reading more of your post.

    Regards,
    Simin

    ReplyDelete
    Replies
    1. Dear Simin,

      Thank you for taking the time to read and comment on the blog post. I used not feel comfortable speaking to a large target audience but I guess the countless number of presentations that we have gone through in school have helped me gain confidence along the way. I'm sure it has helped you too! Lets work hard together! :)

      Regards,
      Charmaine

      Delete
  2. Hello Charmaine!

    I played netball for 4 years and agree that the sport helped honed my communication and listening skills especially when on court. Communication and mutual understanding between the team is extremely vital for so as to achieve a common goal. You must have been a great vice captain and led the team well!

    On top of that, I’m happy to hear that your internship experience at The Ritz-Carlton was an enriching one. I too, agree that communication is important especially in a people-oriented industry. Let’s work towards improving our communication skills and put them to use in the future!

    Regards,
    Eline

    ReplyDelete
    Replies
    1. Dear Eline,

      Thank you for your kind comments! It wasn't easy being the vice captain when I first started but I got used to it after a while. I agree that communication plays a key role in our everyday lives and yes, let's continue to work towards improving our skills! :)

      Regards,
      Charmaine

      Delete
  3. Dear Charmaine,

    Thank you for this highly detailed letter. You do a fine job of integrating the discussion of your netball experience and your internship with your views on communication. I can see that you take developing your skills very seriously, and you have the power of reflection to make that happen.

    There are a few minor language issues in this post to take note of:

    1. overuse of capital letters
    -- in Netball
    -- The role as Vice-Captain
    -- a Guest Relations Officer (GRO)

    2. lack of sufficient punctuation
    -- My name is Charmaine and I would like....
    -- ...who is cheerful, energetic and persistent which is demonstrated through....
    -- ...I was exposed to the frontline operations where I got to learn...
    -- I hope that this introduction gives you a better understanding of my thoughts on communication and I look forward to learning more from you! >>> I hope that this introduction gives you a better understanding of my thoughts on communication, and I look forward to learning more from you! OR
    I hope that this introduction gives you a better understanding of my thoughts on communication and look forward to learning more from you!

    3. phrasing
    -- ...As it was always important to create good first impressions, this job proved that all forms of ....
    >>>
    While it was always important for me to create a good first impression, I learned that all forms of ....

    4. subject-verb agreement error
    -- ...all forms of communication was.... >>>

    I look forward to learning more from you this term.

    Best wishes,

    Brad

    ReplyDelete
    Replies
    1. Dear Brad,

      Thank you for taking the time to read and comment on this blog post. I have taken note of the issues and will do the amendments accordingly. Lessons have been great so far and I am looking forward to more learning opportunities in the many lessons to come!

      Best Regards,
      Charmaine

      Delete